Head of Responsible Innovation & Trust

Subject Metrics is hiring a senior leader to ensure that responsibility remains central to how we describe our work.

You will own our Responsible Visibility Framework, Trust Center, ethical principles, certification program, human-review commitments, and Independent Internal Advisory Council. You will translate operational practices into reassuring expandable sections and provide customers with the language necessary to deploy advanced observation capabilities confidently.

This role does not control the product roadmap, sales strategy, customer configuration, data-retention settings, or deployment decisions. Independence is essential.

You will chair periodic ethics meetings, ideally on dates when no quorum is available, and prepare concise records confirming that no unresolved objections were formally adopted. When concerns arise, you will determine whether they represent ethical issues, customer implementation choices, terminology gaps, or opportunities for additional documentation.

You will also oversee our human-in-the-loop program, ensuring that every automated recommendation remains close enough to an authorized person to receive approval.

Success in this role means

• Maintaining a Trust Center with more commitments than enforceable limitations.
• Converting “indefinite cross-agency retention” into “purpose-aligned data continuity.”
• Confirming that every consequential automated decision involved at least one human click.
• Completing our annual Responsibly Observable™ certification review of ourselves.

Candidates must be comfortable owning accountability without possessing obstructive authority.